Privacy Policy - TXX

Mind. Body. Soul event and website is owned by Spirivo Ltd

Company Name: Spirivo Ltd
Website: www.spirivo.com
Effective Date: 02/10/2025

1. Introduction

At Spirivo Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, register for our wellness events, or interact with us in any way.

We are committed to ensuring your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide Directly

• Name

• Email address

• Phone number

• Billing address

• Payment details (processed securely via third-party providers)

• Health or accessibility information you voluntarily provide (e.g. physical restrictions)

b) Information We Collect Automatically

• Browser type and version

• Pages visited and time spent on our website

• Referral source

• Device information

c) Special Category Data

If you provide any health-related information, we will treat this as special category data and only process it with your explicit consent and where necessary for your participation in the event.

3. How We Use Your Information

We use your personal data to:

• Register you for our events

• Process payments and issue confirmations

• Communicate important event updates or changes

• Send marketing emails (if you have opted in)

• Improve our website and user experience

• Comply with legal or regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

• Consent – when you opt in to receive marketing communications or share personal information.

• Contract – to fulfil our obligations related to event bookings.

• Legal Obligation – for compliance with applicable laws.

• Legitimate Interests – to improve our services and manage our business operations effectively.

5. How We Share Your Information

We may share your information with:

• Event partners or venues (only what is necessary)

• Payment processing providers (e.g. Stripe, PayPal)

• IT service providers

• Legal or regulatory authorities when required by law

We will never sell your data.

6. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy. Typically:

• Booking and contact data: up to 6 years (for accounting/legal purposes)

• Marketing data: until you unsubscribe or withdraw consent

• Health or special category data: deleted after the event unless consent is renewed

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Object to processing or request restriction

• Withdraw consent at any time

• Request data portability

To exercise these rights, contact us at editor@spirivo.com

8. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can control cookie preferences via your browser settings. For more information, please refer to our Cookie Policy (Next section on this page).

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

All payment transactions are encrypted and processed through secure third-party providers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the “Effective Date” updated accordingly.

12. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Spirivo Ltd
Email: editor@spirivo.com
If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.